Showroom Notice: Our showroom is by appointment only

M-F, 8:30 AM - 4:30 PM and Sat., 9 AM - 1 PM

Customer Care Associate

Our company is growing and we are currently accepting applications for a Customer Care Associate. Eastern Surfaces is an innovative leader in the manufacturing of natural stone, quartz and solid surface countertops. We combine a high-tech production facility, outstanding customer service and old-world craftsmanship to ensure the finest quality for your home or business.

Duties and Responsibilities

The right candidate will be a professional who is comfortable multi-tasking in a fast-paced environment, possesses a friendly phone demeanor and has had prior customer service experience. Job responsibilities would include:

  • Making outbound customer calls to relay job information, as well as respond to inbound calls
  • Updating software to reflect changing customer needs or jobsite details
  • Providing back-up showroom assistance where required
  • Must be able to type accurately and enter data into our computer system
  • Providing administrative support to the office staff as needed

Work hours are Monday-Friday from 8:30 AM – 5:00 PM. You will also be required to work an occasional Saturday (1 per month), 9 AM – 1 PM.

Customer care associate.

Compensation & Benefits

We offer 401K, Medical, Dental and Vision benefits, paid holiday and vacation days and opportunity for advancement.

Eastern Surfaces is an equal opportunity employer.

Apply Today

If you meet these requirements and are looking for a unique opportunity, we want to talk to you! Please submit your resume using the form below.

Contact Eastern Surfaces

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