Showroom Notice: Our showroom is by appointment only

M-F, 8:30 AM - 4:30 PM and Sat., 9 AM - 1 PM

Assistant Reception Coordinator

The function of the Assistant Reception Coordinator is to give the customer the best first impression of Eastern Surfaces Inc. through both phone and in-person interactions. The Assistant Reception Coordinator is expected to uphold Eastern Surfaces Inc. best practices that ensure meeting management and customer expectations.

Primary Responsibilities

  • Learn functions of different departments and personnel
  • Answer in-coming calls politely and professionally, then direct to the proper personnel department
  • Take detailed and accurate messages, then deliver to recipient promptly
  • Provide a warm greeting to all visiting ESI facility, ask to sign-in, as well as provide some general guidance
  • Pull-up any connected information in Company software system regarding customer visit; including any layout, sign-off sheets, etc. and give to Sales Associate
  • Locate Sales Associate to assist with sales needs
  • Keep reception counter neat, orderly, and free of trash at all times
  • Assist with customer fab only pieces: paperwork, paying any balance due, then informing shop and directing customer to pick-up area
  • Making sure all Sales forms are kept current and stocked.
  • Prepare and receive daily mail
  • Keep showroom conditions customer friendly (temp., lights, music) as directed by Department Manager
  • Take customer credit card deposits when needed
  • Assist office staff as needed as directed by Department Manager
  • Gain knowledge of products sold and steps in the job cycle
  • Check and respond to daily messages left on general mailbox and emails
  • Check Saturday appointment list on Friday mornings and relay materials to be viewed to shop to have ready for customers
  • Answer general inquiries from incoming calls regarding confirmed templates or installs, product, or processes
  • Maintain inventory of “for sale” cleaners and sealers at front desk
  • Assist with general appearance of showroom; keeping neat, clean, and well-organized at all times
  • Incoming/ outgoing emails • Incoming/ outgoing calls
Bathroom design trends with modern quartz vanity and sleek wall cladding
Eastern Surfaces stone fabrication professional material.

Secondary Responsibilities

  • Additional Tasks assigned by Management

Compensation & Benefits

We offer 401K, Medical, Dental and Vision benefits, paid holiday and vacation days and opportunity for advancement.

Eastern Surfaces is an equal opportunity employer.

Assistant reception coordinator.

Apply Today

If you meet these requirements and are looking for a unique opportunity, we want to talk to you! Please submit your resume using the form below.

Contact Eastern Surfaces

Attach plans/images
I consent to receive text messages from Eastern Surfaces.
View policy.